I take the time to really get to know you and your business
so that I can help you tell your story in your voice.
I like to begin with an obligation-free initial conversation—either in person or over the phone. This is a great opportunity for us to get to know one another. It also allows me to learn more about your project(s) and share some relevant samples of my work.
If you decide you would like to move forward, I will develop a quote for your project based on our discussion. I generally quote projects with a flat fee based on my hourly rate so that you are clear about what to expect. I also include details about project milestones and deliverables. Once we have established all of these items, we will sign off on an agreement and the work will commence.
Based on the milestones and details of our project agreement I will begin to work on your project. With more comprehensive projects like brand language development or website copy, we'll generally begin with a discovery phase. During this period through conversations, research, and questionnaires I will take the time to really get to know you and your business.
By the time I've delivered you a "first draft," I will typically have gone through dozens of iterations of the language. Next you will review the draft and we will discuss your thoughts and edits. Your feedback is incredibly valuable as I work to hone the copy until it feels totally true to you.
Throughout the process, we will check in at specified milestones and anytime questions arise. I pride myself on clear and prompt communication and you will always know how the work is progressing. Most importantly, I want you to feel heard, involved, and thrilled with the end result!
When the project is completed, I like to connect for a wrap up meeting to make sure that all your needs have been addressed, hear your feedback on the process, and discuss any further assistance you might need with writing needs. This is a great time to reflect and tie up any loose ends.